FAQ
Hello to you, my lovely customer! You can find answers to many common questions below.
Products
What is your turnaround time on art prints?
The studio is open Monday - Friday.
Orders placed after 10M EST will go into production the next business day. Please allow 1 additional day if your order placement, production date range or delivery date range falls on one of these holidays: New Year's Day, Good Friday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day
For US territories outside of the 48 contiguous states (Alaska, Guam, Hawaii, Puerto Rico, Virgin Islands), please expect a few extra business days for shipping.
How much is shipping?
Shipping costs about 10% of the price of the item. Lucky for you I offer free shipping for orders over $50.00!
When will I receive my order?
In general, most frame orders are processed, produced and shipped within 2-3 business days - and typically arrive in 4-5 business days. Canvas orders are usually produced in 3-4 days, arriving in 5-6 business days. Next day and 2-day express shipping are available, however please note that these options will not affect processing time. International orders typically arrive within 6-10 business via USPS Priority Mail.
Do you ship to Canada/internationally/APO/FPO Addresses?
Yes. Additional charges may apply for taxes and duties, which you will be responsible for paying for. Items will be shipped USPS Priority International or FedEx, per request.
What is your Policy on Returns/Exchanges/Refunds?
Can you tell me what happened? Feel free to contact me directly, or you can read our Return/Exchange/Refund Policy here.
Services
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Other
How can I keep up with your new work?
An easy way to stay in the loop is by signing up for my newsletter!
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Use these articles to answer questions that customers have about your products and services. You can use text, links and images and also group articles into categories.
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